Reviewshake

From AltData.wiki, The Alternative Data Encyclopedia

Reviewshake is an online reputation-management service for small and medium-sized businesses and marketing agencies. It aggregates reviews from multiple sites, sends review invitations, supports responses from a central interface, and provides sentiment, trend, competitor, and reporting tools.[1]

The product is primarily operational software for businesses rather than an institutional alternative-data feed. Product Hunt independently classifies Reviewshake under customer support, data analysis, and automation, and summarizes it as a service for managing review sites, automating customer review collection, and tracking performance.[3]

What It Does

Reviewshake collects reviews from more than 100 sites into one dashboard, according to the company.[1] Businesses can request feedback through email, SMS, and QR-code invitations; monitor and answer published reviews; display selected reviews through website, email, and social widgets; and compare reputation measures across locations or with local competitors.[1][2]

Artificial-intelligence features generate suggested responses and summarize sentiment across sources and locations.[1] These outputs are analytical interpretations of customer text, while star ratings, review counts, and response times are observable platform metrics. The public material does not describe model training, language coverage, or independently measured sentiment accuracy.

Plans And Features

Reviewshake publishes four principal subscription levels. As listed on the pricing page, Starter costs $29 per month, Growth $59, Ultimate $99, and the base Agency package $199.[2] The plans differ in locations, users, review sources, email and SMS invitation allowances, widgets, video reviews, customer messaging, competitor analysis, and API access.[2]

The Agency plan is white-labelled and begins with ten clients, 25 locations, and 15 users.[2] The company offers a 14-day trial, while its main page states that plans have no setup fee or long-term contract.[1][2] These are advertised prices and allowances at the time the pages were reviewed; taxes, regional messaging costs, and negotiated terms are not specified.

Buyers And Use Cases

The provider targets local and multi-location organizations. Its industry pages cover healthcare, hospitality, real estate, legal services, cosmetic surgery, automotive services, dentistry, and food and beverage businesses.[1] Agencies can operate separate client accounts under their own branding.[2]

Typical uses include increasing the volume of requested reviews, consolidating monitoring, reducing staff time spent drafting replies, benchmarking locations, publishing social proof, and measuring changes in ratings or response activity.[1] Reviewshake reports managing and publishing more than two million reviews for over 3,500 businesses, as well as an average 47 percent increase in new reviews.[1] These figures are company-reported and were not corroborated by Product Hunt.[3]

History And Data Context

Product Hunt records Reviewshake as launched in 2018.[3] It lists subsequent launches including Reviewshake Supervisor in 2019, Review Index API in 2020, a review-management toolkit and video-review product in 2021, and a two-way SMS inbox in 2022.[3] The Review Index API was described as retrieving reviews by company name, domain, or stock ticker, indicating an earlier data-access use case beyond reputation management.[3]

The current pricing page still lists API access as a plan feature, but the public pages reviewed do not provide current endpoint documentation, historical depth, bulk-data rights, or investor-specific products.[2] Reviewshake should therefore be understood chiefly as review-management software whose aggregated review content can generate consumer-sentiment indicators, not as a verified seller of point-in-time investment datasets.

Datasets from Reviewshake (1)